Shipping

Everything you need to know about getting your order to your door. For the full terms, see our Shipping Policy.

Processing

Orders are processed within 2–5 business days (Monday–Friday, excluding U.S. holidays). You'll receive a tracking email once your order ships.

Delivery times

• United States: 3–7 business days after dispatch.
• International: 7–20 business days depending on destination and customs.

Costs

Shipping is calculated at checkout. Orders over $69 ship free within the U.S. Customs and import duties on international orders are the recipient's responsibility.

Tracking

A tracking number is emailed when your order ships; please allow up to 48 hours for it to begin updating.

Questions? Email support@mypet.best. Full details are in our Shipping Policy.